You have the right to withdraw from the purchase within 14 days after receiving the item. To exercise the right of withdrawal, you must send a written notice. The item must be returned within 14 days after you have notified us of your decision.

For returns, you must cover the return shipping costs unless otherwise agreed. The item must be returned in the same condition as when you received it.

If there are defects in the item, you must notify us within a reasonable time. We will attempt to resolve any disputes amicably.

conflict resolution

If you wish to file a complaint, please contact us first through our contact page HERE. If we cannot resolve the matter, you may contact the Norwegian Consumer Council or, for cross-border EU/EEA purchases, the European Consumer Centres Network.